Terms of service

1. Overview

This website is operated by BC Babycare Malaysia (“we”, “us”, “our”). By accessing or purchasing from this website, you agree to be bound by these Terms & Conditions (“Terms”). These Terms apply to all users of the site, including browsers, customers, merchants, and content contributors.

Please read these Terms carefully before using this site. If you do not agree to any part of these Terms, you should stop using the website immediately.

2. Online Store Terms

By using our Services, you confirm that you are at least the age of majority in Malaysia or have given consent for minor dependents to use this site.

You must not use our Services for illegal, unauthorized, or harmful activities.
A breach of any of these Terms may result in termination of your access.

3. General Conditions

We reserve the right to refuse service to anyone at any time.
Your content (excluding payment information) may be transferred unencrypted over various networks.
Credit card information is always encrypted.

You agree not to reproduce, sell, or exploit any part of the Service without written permission.

4. Accuracy, Completeness & Timeliness

We do not guarantee that information on this site is accurate, complete, or up-to-date.
Any reliance on this website’s content is at your own risk.

We may update or modify content at any time without obligation to notify users.

5. Modifications to Services & Prices

Product prices are subject to change without prior notice.
We may modify or discontinue the Service at any time without liability.

6. Products & Services

Some products may be available exclusively online and may have limited quantities. Returns and exchanges follow our Refund & Exchange Policy.

We cannot guarantee product colour accuracy due to differences in device displays.

We reserve the right to limit sales by customer, region, or quantity, and to discontinue any product at any time.

7. Billing & Account Information

We may refuse or cancel any order. Restrictions may apply to orders placed under the same customer account, credit card, or shipping address.

You agree to provide accurate and updated purchase information.
Please review our Refund & Exchange Policy for more details.

8. Optional Third-Party Tools

We may provide access to tools operated by third parties. These tools are provided “as is” and without warranties.
Use of third-party tools is entirely at your own risk.

9. Third-Party Links

Our site may include third-party links. We do not control and are not responsible for the content or accuracy of such websites.

You are responsible for reviewing the third party’s policies before making any transactions.

10. User Comments & Submissions

If you submit comments, ideas, or materials, you agree that we may use them without restriction or obligation.

You are responsible for ensuring your submissions do not violate any third-party rights and do not contain harmful content.

11. Personal Data Protection (PDPA Compliance)

Your submission of personal information is governed by our Privacy Policy (PDPA Compliant).
We comply with the Personal Data Protection Act 2010 (Malaysia), including:

  • Collecting personal data only for lawful purposes (e.g., order fulfilment, customer support, marketing with consent).

  • Ensuring reasonable security safeguards to protect your data.

  • Not sharing personal data with third parties except:

    • Service providers assisting in order processing

    • Logistics partners

    • Payment gateways

    • When legally required

  • Allowing customers to request access, correction, or deletion of their personal data.

  • Offering clear opt-in/opt-out options for marketing communications.

You may contact us anytime to update or remove your personal data.

For full details, refer to our Privacy Policy (insert link).

12. Errors, Inaccuracies & Omissions

Occasionally, our website may contain errors relating to pricing, product descriptions, stock availability, shipping charges, or promotions.

We reserve the right to correct these issues and update or cancel affected orders.

13. Prohibited Uses

You are prohibited from using the site to:

  • Conduct illegal activities

  • Violate Malaysian laws

  • Infringe intellectual property rights

  • Harass, defame, or abuse

  • Submit misleading information

  • Upload viruses or malicious code

  • Scrape or harvest data

  • Circumvent security features

We may terminate access for violating any prohibited use.

14. Disclaimer of Warranties & Limitation of Liability

Use of our Service is at your own risk.
All products and services are provided “as is” without warranties unless expressly stated.

BC Babycare Malaysia is not liable for indirect, incidental, punitive, or consequential damages arising from the use of our Service or products.

15. Indemnification

You agree to indemnify and hold BC Babycare Malaysia harmless from any claims arising from your breach of these Terms or violation of any Malaysian laws.

16. Severability

If any provision is deemed invalid, the remaining provisions remain enforceable.

17. Termination

These Terms remain effective unless terminated by either party.
We may terminate access for breach of Terms.
You may terminate by ceasing to use the site.

18. Entire Agreement

These Terms, together with our policies, form the entire agreement governing your use of the Service.

19. Governing Law (Malaysia)

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Malaysia.

20. Changes to Terms

We may update these Terms at any time by posting changes on this page.
Your continued use after changes constitutes acceptance.

21. Contact Information

For questions about these Terms, please contact:

BC Babycare Malaysia – Customer Support
📧 bcbabycaremalaysia@gmail.com